Senior Representative – E-Commerce

Meri Stopes Society – Meri Pharmacy

2025-09 -

Manages online orders and daily e‑commerce operations through Shopify, ensuring accurate product availability across multiple branches. Coordinates inventory, order records and operational data using Microsoft Excel and Google Sheets. Acts as liaison between customers, warehouse staff and delivery teams to resolve cancellations, refunds and delivery issues. Supports team coordination to guarantee smooth order fulfillment and maintains performance reports.

E-Commerce & Virtual Assistant

Online Selling Platforms – Malaysia

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Supported online store operations on platforms such as Lazada and Shopee, handling product listings and order management. Updated inventory levels, responded to customer queries and maintained sales records. Assisted with virtual assistance tasks including data entry and coordination with logistics partners.

Teacher

2021-01 - 2025-12

Delivered lessons and prepared educational materials to facilitate student learning. Managed student records and supported classroom activities, ensuring a productive learning environment. Provided individualized assistance to help students understand course topics and improve performance.