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Skills
Experience
Inbound Specialist
Stryker
2025-09 - 2026-09
Performed inbound quality checks on incoming products, ensuring compliance with strict defect thresholds. Maintained a defect rate of less than 1% through systematic inspection procedures. Utilized ticketing systems to log findings and coordinate corrective actions. Collaborated with cross‑functional teams to improve inbound workflows.
Production & QC
Arvato
2023-10 - 2025-08
Conducted quality checks and assembly tasks in a high‑volume production environment. Applied root‑cause analysis to identify recurring defects and implemented corrective measures. Used SAP for production tracking and reporting. Trained new operators on quality standards and safety protocols.
Network Support Specialist
OTE
2018-01 - 2020-12
Provided 1st‑level support for internet and network issues for corporate clients. Diagnosed and repaired routers, modems and network lines, escalating complex cases to senior engineers. Documented incidents in ticketing systems and achieved a 95% first‑call resolution rate. Assisted in network performance monitoring and capacity planning.
Team Lead
Faurecia
2015-01 - 2018-12
Supervised a team of assembly technicians, ensuring adherence to safety and quality standards. Optimized workflow processes, resulting in a 20% increase in handling speed. Conducted regular performance reviews and provided coaching to improve skill levels. Coordinated with production planners to meet delivery targets.
Team Lead
Adient
2013-01 - 2015-12
Managed assembly teams responsible for automotive component production. Monitored quality standards and implemented continuous improvement initiatives. Led daily briefings to align team objectives with production schedules. Reduced rework rates by introducing standardized work instructions.
Sysadmin Tech Support
Asana.gr
2008-01 - 2009-12
Resolved hardware, software and network issues for internal users and external clients. Performed system maintenance, patch management and user account administration. Utilized ticketing tools to track incidents and ensure timely resolution. Assisted in the migration of legacy systems to newer platforms.
Retail Sales
Mediamarkt
2006-01 - 2008-12
Provided customer service and product advice in the computer department. Assisted customers with technical queries and facilitated sales of hardware and software solutions. Maintained inventory levels and performed product demonstrations. Achieved sales targets consistently.
Sales Specialist – IT Support
Multirama
2004-01 - 2006-12
Delivered IT support and product guidance to retail customers. Troubleshot customer systems on‑site, improving satisfaction scores. Coordinated with suppliers for technical documentation and training. Contributed to the development of sales scripts for technical products.
Tech Support
Inspot Internet Café
2002-01 - 2004-12
Maintained computer systems, networks and gaming setups for café patrons. Assisted users with technical issues, ensuring minimal downtime. Managed software installations and updates across multiple workstations. Implemented basic security measures to protect user data.
Languages
English
fluent
Greek
native
German
intermediate
Last updated: 12 uur geleden