Loss Prevention Officer - The St. Regis Aruba Resort

About the role

The St. Regis Aruba Resort is looking for a Loss Prevention Officer. The role covers security patrols, monitoring of alarm and safety systems, handling incidents and complaints, and supporting guests and employees during emergencies.

Key responsibilities

• Patrol all areas of the property and assist guests with room access
• Monitor closed-circuit television, perimeter alarm system, duress alarms and fire life safety system
• Lock property entrances when required and conduct daily physical hazard inspections
• Respond to accidents, contact EMS or administer first aid/CPR as needed, and assist guests and employees during emergencies
• Defuse disturbances, escort unwelcome persons off the property and call for outside assistance when necessary
• Complete incident reports, shift summaries and daily activity reports, and investigate incidents and gather evidence
• Maintain confidentiality of security and property reports and documents
• Welcome guests, anticipate their service needs, assist people with disabilities and comply with company policies and quality standards

Required profile

• High school diploma or G.E.D. equivalent
• No related work experience or supervisory experience required
• Ability to stand, sit or walk for long periods, move quickly, lift up to 50 pounds unaided and work in narrow or uneven spaces
• Some states may require additional licensing or registration