Food & Beverage Supervisor - Eskama, St. Regis Aruba

About the role

The Food & Beverage Supervisor at Eskama (The St. Regis Aruba Resort) ensures that staff work as a team to deliver optimum service and meet guest needs. The role covers inspection of staff grooming and attire, opening and closing duties, inventory and stock control, monitoring dining rooms, and supporting management in hiring, training and coaching.

Key responsibilities

• Inspect staff grooming and attire and correct any deficiencies
• Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and areas, and locking doors
• Inspect storage areas for organization, FIFO use and cleanliness
• Complete scheduled inventories and stock and requisition supplies
• Monitor dining rooms for seating availability, service, safety and guest well-being
• Complete work orders for maintenance repairs
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining and coaching employees, and act as first point of contact for the Open Door Policy
• Follow company and safety/security policies, report accidents and unsafe conditions, and complete safety training and certifications
• Maintain professional appearance, confidentiality and protection of company assets
• Welcome guests, anticipate their needs, assist people with disabilities and thank them sincerely
• Develop and implement improvements to efficiency, productivity, quality, safety and cost savings

Required profile

• High school diploma or G.E.D. equivalent
• At least 2 years of related work experience
• At least 1 year of supervisory experience
• Ability to stand, sit or walk for long periods, lift up to 50 pounds, and move through narrow or elevated spaces